CleanOutPrivacy Policy
Last updated: October 23, 2026
CleanOut runs local garage and estate sale auctions on the web and in the CleanOut Auctions apps for iPhone and Android. This policy explains what we collect and why.
What we collect
- Account: your name, email address, and password (stored only as a secure hash).
- Location: the ZIP code you enter, used to show nearby auctions and distances. We do not use your device's GPS.
- Listings: the photos (1–10 per item), titles, descriptions, prices, and pickup or shipping details you add.
- Bids and orders: your bids, wins, purchases, and pickup arrangements agreed between buyer and seller.
- Shipping addresses: names and addresses needed to create shipping labels.
- Technical logs: basic server logs (such as IP address and browser type) kept for security.
Camera and photo library access is used only when you choose to add photos to a listing.
How we use it
Only to run CleanOut: show and run auctions, process payments, create shipping labels, coordinate pickups, send you updates about your bids and sales, and prevent fraud.
What we don't do
No ads, no ad tracking, no data brokers, and no third-party analytics. We do not sell or rent your personal information.
Who we share it with
- Other users: your name and ZIP area appear with your listings and bids. Pickup details and shipping addresses are shared only with your buyer or seller for that order.
- Stripe processes payments and seller payouts. We never see or store full card numbers. Sellers who set up payouts give their identity and bank details directly to Stripe; CleanOut only stores the Stripe account ID and its status.
- Shippo and the carriers (USPS, UPS, FedEx) receive the addresses and package details needed to ship.
- Our hosting provider stores the data on our behalf.
Keeping and deleting data
We keep your data while your account is active. You can delete your account at any time in the app: Account → Delete account. Deleting cancels your live auctions (bidders are told and nobody is charged), withdraws your bids on live auctions, cancels unpaid orders, and permanently removes your name, email, ZIP, addresses, alerts and unsold listing photos. Paid orders that are still being shipped or picked up must be finished first. Records of completed sales are kept without your personal details, for tax and dispute purposes. If you can't sign in, email us from your account's address and we'll delete it within 30 days.
Reports and blocking
If you report a listing, we store the reason, your optional note and your account so we can review it. If you block someone, we store that so their listings stay hidden from you and they can't bid on yours.
Children
CleanOut is not meant for children under 13, and we don't knowingly collect their data.